Privacy and Cookie Policy
Privacy & Cookie Policy
This Privacy & Cookie Policy explains how Dacorum Appliances, a trading name of Cloisters Ltd (“we”, “us”, “our”), uses and protects any personal data you provide.
We comply with the UK GDPR and the Data Protection Act 2018.
What Data We Collect
We may collect your name, email address, telephone number, billing and delivery address, order details, IP address, and website usage data.
How We Collect Your Data
We collect data when you place orders, contact us, provide feedback, or use our website via cookies.
Marketing
We only send marketing communications where permitted by law or where you have given consent. You may opt out at any time.
How We Store and Protect Your Data
We apply appropriate technical and organisational security measures and retain data only as long as necessary.
Your Data Protection Rights
You have rights of access, rectification, erasure, restriction, objection, and data portability. Requests are responded to within one month.
Cookies
Cookies are small text files used to improve website functionality and performance. You can manage cookies through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites. Their privacy policies apply separately.
Changes to This Policy
We review and update this policy as required.
Contact
Dacorum Appliances
A trading name of Cloisters Ltd
Supervisory Authority
You may complain to the Information Commissioner’s Office (ICO).
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
| __utma | We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither VinQuinn Ltd or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. These cookies are set only after the user has given consent to us to use cookies. |
| __utmb | |
| __utmc | |
| __utmz | |
| cookieConsentPrefs | Facilitates caching of selected cookie groups made by the online-visitor. |
